Frequently Asked Questions

Graduation Information

What do I need to do on my Graduation Day?
Please click here, to find out all the information you need for your Graduation day!

What happens in a graduation ceremony?
You will get a full overview of what happens in a graduation ceremony at your pre-ceremony briefing.
It is very important that you are present for your briefing, which is held 15mins prior to the commencement of your graduation ceremony.

What time do I need to arrive for my graduation ceremony?

Registration opens 2 hours prior to the commencement of your ceremony.
Graduates must be wearing appropriate academic attire and ready to enter the hall 1 hour - 45mins prior to the commencement time. 
Further information regarding when to arrive and where to go on the day of your ceremony can be found on the Graduations website.

How much does it cost to graduate?
Information regarding costs involved in graduating can be found on the Graduations website.

How long is the graduation ceremony?
The presentation ceremony at Victoria University takes between 1 - 1.5 hours

Can I bring children to my ceremony?
Graduation ceremonies are not recommended for children under four as they are formal and long (approximately 1.5 hours).
Children will require a ticket if they are going to occupy a seat. Guests two years and older will be required to purchase a ticket.

Contact Us
For any issues and enquiries, please get in contact with our customer support representatives at: info@gfpgraduations.com.au,
call our customer support team at Australia: 1300 360 445 - International: +61 8 8166 1896 or fill out the form here to send us feedback.
To assist us in processing your enquiry, please provide us with some information about yourself.

Regalia Collection Times and Locations

For information relating to the regalia collection time and location please visit the following link. 

Graduates Information

Your graduate ticket will be provided at academic dress collection.

You will need to arrive on campus two and a half hours before the ceremony begins if you plan on attending.
This is to allow enough time for you to collect your academic dress and for you and your fellow graduands to be lined up according to your Faculty/School program and in alphabetical order.

You will enter the Hall approximately 1 hour – 45 minutes before the ceremony starts and be seated strictly in the order in which you will receive your degree.
This order must correlate with the list from which the speaker will be announcing graduand names.

Your name will be crossed off the list of students given to the speaker if you do not arrive in time.

You may not be permitted to join the ceremony if you arrive late.

Parking Information

Free parking is available at Flemington Racecourse.
You can enter via Gate 1 (Main Gate) in Epsom Road or Gate 2 (Hill Entrance) in Leonard Crescent off Langs Road.
Parking attendants will direct you to the reserved parking area. 

Photography and Merchandise

To view the range of services we provide at your graduation please visit the following link.

Ticketing Information

Can I apply for or buy guest tickets for my graduation ceremony?

Victoria University Graduation ceremonies are limited to 3x guest tickets per graduate.
You can purchase additional guest tickets at AUD$44 per ticket.
Up to three guest tickets can be purchased.
Note that you can only register if you have been emailed the Graduation Invitation.

How do I register or update my guest tickets?
To register your guest tickets, please refer to the popup box “Generating your Guest E-Tickets” once you have completed your checkout and follow the prompts from there.
To edit your guest tickets, please refer to your order confirmation which includes the link “Click here to nominate your Guests and generate their E-Ticket",

Can update my guest details as the currently nominated guest is unable to attend?
Yes, you can update your guest tickets at any time, right up until the ceremony. To edit your guest tickets, please refer to your order confirmation which includes the link “Click
here to nominate your Guests and generate their E-Ticket” Please ensure you click the save button after you have made the edits and before your email the guest tickets.I

I've changed the guest details, but why did I not receive a ticket?
If you have updated any guest details, please ensure you save the changes before re-sending the ticket. Once the details have been successfully saved, a green tick will appear
on your screen.

Why did my guest not receive a ticket?
If your guests didn't receive their tickets, please double-check their email addresses, and ask them to check their spam folders.

How can I buy extra guest tickets?
Guest ticket quantity allocations are set by Swinburne University. Please contact Swinburne for any additional allocation of tickets.
Please note, GFP are not authorised to allocate any additional guest tickets. Please check your Swinburne Graduation Invitation for information regarding the sale of additional tickets.

Guest Ticket Info

Guests may enter the Graduation Hall one hour before the ceremony begins.
All guests should be seated 30 minutes prior to the commencement of the ceremony and remain seated until the conclusion of the ceremony.

All guests must present their UNIQUE ticket to enter the Graduation Hall.

Should any guests have accessibility requirements, click here for more information on Flemington Racecourse accessibility.

Family Audiences
Graduation ceremonies are not recommended for children under four as they are formal and long (approximately 1.5 hours).
Children will require a ticket if they are going to occupy a seat. Guests two years and older will be required to purchase a ticket.

Venue Information

Ceremonies are held at:

Flemington Racecourse 
The Grandstand, 448 Epsom Road 
Flemington VIC 3031 

Registration and Gowning

MELBOURNE - FLEMINGTON RACECOURSE

Academic dress is available for collection on the day of your graduation ceremony.
We recommend you arrive at the venue 2 hours prior to your ceremony commencement.

Pick-up location:
The Forum (Level1), The Grandstand, Flemington Racecourse

Pick-up time:

• 9:30am Ceremony, pick up from 7:30am-8:45am on your ceremony day.
• 1:30pm Ceremony, pick up from 11:30am - 12:45pm on your ceremony day.
• 5:30pm Ceremony, pick up from 3:30pm-4:45pm on your ceremony day.

Academic Dress FAQs

Do I have to wear Academic Dress to participate in my Graduation Ceremony?
Yes, you are required to wear the prescribed academic dress for the Degree or Diploma in which you are graduating.
This includes a gown, a mortarboard (Graduation Cap), hood and/or stole in the appropriate colour.

When do I hire my Academic Dress?
Academic Dress will be open for booking 4-6 weeks before your ceremony

How do I work out my Gown Size?
When you place your order online you will have the option to select your size e.g. extra small, small, medium, large etc and we will also ask for your height, this will allow us to ensure you have the correct size. Gown Size Chart

When do I return my Academic Dress?
Gowns must be returned after you have finalised your photographic and graduation services within 2 hours of the ceremony finishing.
Failure to return your Academic Dress within this period will incur a late fee. Please refer to the Terms & Conditions below.

What if I don't have a credit card - can I pay cash
Bookings are essential! Due to the large numbers of attending graduates, processing orders and payments at the ceremony can cause significant delays, we highly recommend you use our secure online ordering system. However, we also do on-the-day sales with cash or card.   

Terms and Conditions
Academic Dress Hire - Academic Dress MUST be booked a minimum of 3 days in advance of your ceremony day to avoid a late booking fee of $35. 
Return of Academic Dress - Academic Dress is to be returned within 2 hours of the conclusion of your ceremony.
Failure to return Academic Dress on time will incur a charge equivalent to the balance of the purchase price of the regalia.
Cancellation of Order - If you need to cancel your order please contact Customer Service to arrange your refund.

How to wear your academic dress

Gown - The gown is worn over the top of your clothing like a jacket, undergraduate's arms go through the sleeve, Post graduate students arm's slide through an opening in the sleeve.

Faculty Hood - For all degrees, the hood is then placed over the top of your gown and worn with the colour hanging down the back of the gown and the V at the front of your neck. (For Graduates wearing a button shirt, there is a button hook to allow you to hook the hood on to stop it from moving about)

Mortarboard (Graduation Cap) - The Mortarboard is worn with the shallow part to the front of your head and the deep part at the back of the head, with the tassel placed on the left-hand side of the head.

It is important to remember that the clothing you wear to your graduation ceremony will be visible as you walk across the stage. Neat, casual attire is most appropriate, with a shirt and tie recommended for male graduates. It is best to avoid jeans and sneakers. Please also note that a mortarboard must be worn as part of academic dress, which should be kept in mind when planning your hairstyle.

Academic Dress Sizes

Select your gown size based on your height

Can I apply for or buy guest tickets for my graduation ceremony?

Victoria University Graduation ceremonies are limited to 3x guest tickets per graduate.
You can purchase additional guest tickets at AUD$44 per ticket.
Up to three guest tickets can be purchased.
Note that you can only register if you have been emailed the Graduation Invitation.

How do I register or update my guest tickets?
To register your guest tickets, please refer to the popup box “Generating your Guest E-Tickets” once you have completed your checkout and follow the prompts from there.
To edit your guest tickets, please refer to your order confirmation which includes the link “Click here to nominate your Guests and generate their E-Ticket",

Can update my guest details as the currently nominated guest is unable to attend?
Yes, you can update your guest tickets at any time, right up until the ceremony. To edit your guest tickets, please refer to your order confirmation which includes the link “Click
here to nominate your Guests and generate their E-Ticket” Please ensure you click the save button after you have made the edits and before your email the guest tickets.

I've changed the guest details, but why did I not receive a ticket?
If you have updated any guest details, please ensure you save the changes before re-sending the ticket. Once the details have been successfully saved, a green tick will appear
on your screen.

Why did my guest not receive a ticket?
If your guests didn't receive their tickets, please double-check their email addresses, and ask them to check their spam folders.

How can I buy extra guest tickets?
Guest ticket quantity allocations are set by Victoria University. Please contact Victoria University for any additional allocation of tickets.
Please note, GFP are not authorised to allocate any additional guest tickets. Please check your Victoria University Graduation Invitation for information regarding the sale of additional tickets.

Guest Ticket Info
Guests may enter the Graduation Hall one hour before the ceremony begins.
All guests should be seated 30 minutes prior to the commencement of the ceremony and remain seated until the conclusion of the ceremony.

All guests must present their UNIQUE ticket to enter the Graduation Hall.

Should any guests have accessibility requirements, click here for more information on Flemington Racecourse accessibility.

Family Audiences
Graduation ceremonies are not recommended for children under four as they are formal and long (approximately 1.5 hours).
Children will require a ticket if they are going to occupy a seat. Guests two years and older will be required to purchase a ti

Studio Photography
Leave your graduation photos to the experts.
GFP’s photography team will provide you and your family with a professional studio session that includes a wide range of individual, family and fun images.
To save time on your ceremony day we suggest pre-ordering your Studio Photography Package online.
For more information and to pre-order please sign in to the Store

Stage Photography
GFP professional photography team will capture your moment on stage.
Prints including the university logo, border and year of graduation are available for pickup at the conclusion of the ceremony.
Your stage photo will also be available to view and purchase through our website following your ceremony.
Prints must be collected on the day of your ceremony. Additional fees apply to send your prints, so be sure to grab yours before leaving!
Pre-order your stage photograph package today through the VU GFP Portal

Framing & Plaques
Add the finishing touch to your degree certificate with a ready-to-hang frame or plaque.
Our on-the-spot framing service provides a professional option with a choice of matboard colours, custom designed for your University award. 
Our plaques, available in Gold or Silver, can be mounted to a variety of bases and are a wonderful way to display your certificate at home or the office. 
Plaques are dispatched following the event as they are a high quality specially manufactured product.
Pre-order your frame or plaque today through our Portal

Flowers & Gifts
Flowers and gifts make the perfect accompaniment to graduation photos, adding a touch of celebratory flair to commemorate this special milestone.
Log in to our portal to pre-order flowers and gifts ready for collection on your graduation day.